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Start with it already stocked
It comes stocked with the supports, braces, and recovery products that belong in a care plan. Add or remove anything at any time.
Products you recommend, shipped directly to patients.
As a Performance Health customer, you can open a patient storefront with ShopDot Health. It comes stocked with the rehab products you already recommend. Patients order from your link, and each order ships to their home, with Performance Health shipping its own products.
How it works
How your practice storefront works
Your part ends at sharing the link.
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Share it with patients
Order with patients at the front desk, or add the link to discharge instructions, visit summaries, your practice site, or a follow-up text.
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Patients come back to it later
Patients can return to your recommendations weeks later, when they need them.
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Orders ship to the patient
Performance Health ships its products straight to the patient's home. ShopDot handles support and returns.
In partnership
Products grouped the way you treat patients.
The catalog is organized around the specialties you practice, so you feature only the products you trust.
Muscle & Joint Care
Movement & Rehabilitation
Sleep & Relaxation
Women's & Pelvic Health
Daily Living & Adaptive Aids
Education & Resources
What you can offer
The products you recommend, plus your practice's own.
Stock your storefront with the supports and recovery tools that belong in a care plan, add apparel carrying your practice's name, and let patients get everything in one order.
Clinically relevant
Braces, supports, and recovery tools
Braces, supports, orthotics, recovery tools, and daily-use items across the categories you write into discharge instructions. You choose what appears. Orders ship directly to the patient, and support handles any returns.
Practice branded
Coming soon
Apparel carrying your practice's name
Hoodies, tees, and polos for staff and patients, each printed when it's ordered.
Patients check out once. Everything you recommended is in one checkout, shipped straight to the patient's home.
What changes for your practice
Your clinic doesn't hold or ship product, and billing stays the same.
Orders ship straight to your patients, and ShopDot answers their questions.
Shipped to the patient's home
Performance Health ships its products straight to the patient. You never buy or hold stock, and ShopDot handles replacements and returns at orders@shopdotapp.com.
One checkout for patients
Patients order everything you recommend from one storefront, instead of a list of links to other retailers.
The products you use in the clinic
Patients can order the same Performance Health products you use with them in the clinic.
Stocked for you, and yours to change
It starts with a selection of rehab products, including Performance Health's. You pick the products and the suppliers you want to work with.
FAQ
Questions from providers.
Do we have to stock anything on site?
No. Orders ship straight to the patient. Nothing is stored, packed, or returned at your practice.
How much staff time does this take?
You set it up once, building the home page and the collections that group products for your patients. ShopDot can do this with you. After that, the only ongoing work is sharing the link.
Who handles a problem with an order?
ShopDot handles customer support. Patients write to orders@shopdotapp.com, and ShopDot works out any problem with the supplier. Your front desk doesn't take those calls.
Can we choose which products and suppliers we carry?
Yes. You pick the products and the suppliers you want to work with, and you can change either whenever you like.
Does this change anything about how we bill?
No. Patients pay for their order directly, and it never goes through a claim.
Early access
Get your storefront set up.
Tell us about your practice and we'll help you set up your storefront.
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We'll contact you when ShopDot Health opens
Early-access clinics are set up first.
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We set it up with you
You set it up once: the home page, your logo and colors, and collections that group products the way your practice treats patients. ShopDot can build it with you.
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You share the link
Add it to discharge instructions, visit summaries, your practice site, or a follow-up text.